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Day One | October 13 Day Two| October 14

Day One | October 13

Here is the latest edition of the agenda. As we approach the event, we will be adding speakers and sessions to enhance your experience. To stay informed, please register your interest

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8:00
Breakfast and Networking
8:50
Chair’s Opening Remarks

Lisa Kalscheur, Chief Marketing Officer,WeaveAI

9:00
Operational Risk & The Regulatory Landscape – Fireside Chat
Understanding today’s risk environment and compliance pressures
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Key topics

  • Highlighting key regulatory frameworks and other principle-based requirements
  • Evaluating fragmented and omnibus regulations across multiple jurisdictions
  • Assessing how recent geopolitical events (e.g. sanctions shifts and regional conflicts) have tested operational processes, including real-time compliance, market response, and lessons learned
  • Identifying how emerging technologies and AI adoption are shaping operational risk priorities

Orlando Fernandez Ruiz,Senior Policy Specialist,Bank of England

9:35
Technology Dependence & Systemic Risk
Understanding how technology concentration creates systemic operational risk
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Key topics

  • Understanding systemic concentration risk across major technology providers
  • Identifying interconnected dependencies across firms, markets, and infrastructures
  • Analysing how failures in a single provider can create industry-wide disruption
  • Evaluating whether current regulatory frameworks adequately capture systemic technology risk
  • Considering the role of geopolitical factors in shaping systemic technology exposure

Ricardo Mariano Gonzalez, Head of Third-Party Risk Management & Business Resilience, SOMPO Continental Europe, Zurich Insurance

10:10
Morning Networking Break
10:40
Human & Behavioural Risk – Panel Discussion
Understanding how people introduce and amplify operational risk
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Key topics

  • Evaluating the rise of insider threat, including credential misuse and increased risk linked to workforce disruption and cost-cutting initiatives
  • Understanding how shadow AI and unauthorized tools are bypassing governance and exposing sensitive data
  • Addressing accountability gaps across siloed teams, where unclear ownership leads to inaction or delayed decision-making
  • Aligning risk culture and employee behaviour with formal governance, policies, and operational controls

Violeta Cadosch,Head of Operational Resilience & Governance L&H Reinsurance, Swiss Re

Elena Pykhova, Author – CEO and Founder,The Op Risk Company

Sean Titley,Chief Risk Officer,Bank of London

Satu Qersh,Head of Operational Risk,DNB Bank ASA, Sweden Branch

11:30
MAPPING NTH PARTIES TO IDENTIFY CONCENTRATION RISKS IN FINANCIAL SERVICES SUPPLY CHAINS
Uncovering hidden supplier dependencies and strengthening resilience across interconnected ecosystems
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Key topics

  • Identifying hidden concentration risks within complex third-party and nth-party supply chains
  • Understanding how disruptions to critical providers can create systemic and cascading impacts across the financial sector
  • Meeting evolving regulatory expectations under DORA and UK Operational Resilience requirements
  • Moving beyond traditional TPRM approaches to achieve greater visibility of supplier ecosystems
  • Leveraging collaborative, network-driven intelligence to strengthen supply chain resilience and risk management

Haydn Brooks,CEO and Co-Founder,Risk Ledger

12:05
AI as a Risk Driver: From Exposure to Integration
Embedding AI risk into enterprise frameworks and decision-making
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Key topics

  • Incorporating AI risk into existing operational, cyber, and third-party risk management processes
  • Evaluating risk appetite, defining controls, and evaluating what regulators consider acceptable
  • Assessing governance gaps when AI is embedded in critical decision-making processes
  • Managing stacked AI Risk across data supply chains, where externally AI-processed data is combined with internal data and reprocessed by internal models

Sam Lee,Managing Director – Head of Operational Risk,SMBC

12:40
Lunch Networking Break
ROUNDTABLE
Europe 2031: Risks and Opportunities for European Banking

Koen Harmsen,Head of Non-Financial Risk Management, ING

ROUNDTABLE
Beyond Business Continuity: What Is Truly Critical to Your Organisation?

Milena Maneva, Head of Business Continuity & Resilience EMEA,BGC Group

1:40
Third-Party & Supplier Risk Management – Panel Discussion
Embedding accountability and integrated risk oversight across third-party ecosystems
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Key topics

  • Mapping ownership and accountability across third-party risk assessment processes
  • Integrating technology, cyber, and operational risk assessments into third-party risk frameworks
  • Addressing gaps in due diligence across complex, multi-stakeholder environments
  • Managing lifecycle risk, from onboarding through to continuous monitoring
  • Mitigating concentration and supply chain risks through enhanced oversight and coordination

Sam Lee,Managing Director – Head of Operational Risk,SMBC

Milena Maneva,Head of Business Continuity & Resilience EMEA,BGC Group

Danielle Nurse,Senior Third Party Risk Manager,Nationwide

2:30
CYBER GOVERNANCE & AI-ENABLED ASSURANCE – FIRESIDE CHAT
How AI is transforming legacy GRC functions to deliver faster, smarter and more scalable oversight
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Key topics

  • Identifying limitations of legacy GRC and assurance models in managing cyber risk across third parties
  • Leveraging AI to automate control testing, evidence collection and risk assessment processes
  • Enhancing assurance through continuous monitoring and real-time risk insights
  • Integrating internal data with external intelligence to strengthen cyber risk visibility

Kishan Majithia,Executive Director – Cyber & technology Controls,J.P. Morgan Chase & Co

3:05
Afternoon Networking Break
3:35
Incident Detection & Response
Seeing early signals before small failures
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Key topics

  • Identifying cross-domain interactions that create compound operational risk
  • Recognising early warning signs across cyber, AI, and third-party systems
  • Understanding why incidents rarely have a single cause and require holistic assessment
  • Improving monitoring and escalation processes to act on early indicators
4:10
Learning from Failure – Panel Discussion
Turning operational incidents into strategic insight
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Key topics

  • Conducting root cause analysis for systemic failures across AI, cyber, and third-party operations
  • Capturing lessons from automation errors, AI incidents, and supplier disruptions
  • Addressing gaps in post-incident review processes
  • Embedding lessons into policies, controls, and enterprise risk practices
  • Showcasing practical use cases of AI and risk transformation, highlighting what works in real-world implementations

Rajeev Bhatnagar,Chief Risk & Compliance Officer,BNY

Girish Rao,Global Head – Operational Risk Coverage,Citi

5:00
Chair’s Closing Remarks
5:10-6:10
Networking Drinks Reception
Day One | October 13 Day Two| October 14

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