Christian Hoelters

Christian Hoelters

Regional Head of Third Party Risk Management - HSBC

12:00 pm - 12:35 pm

INCIDENT REPORTING

When the unexpected hits – will your vendor notify you?
Session details: Ensuring contractual requirements for incident notification are clear and enforceable

  • Aligning internal policies to escalate supplier issues rapidly
  • Facilitating transparency without triggering reputational panic
  • Creating joint playbooks between firms and vendors for incident response
  • Documenting root cause analysis and actions post-incident for audit readiness