
Christian Hoelters
Regional Head of Third Party Risk Management - HSBC
12:00 pm - 12:35 pm
INCIDENT REPORTING
When the unexpected hits – will your vendor notify you?
Session details: Ensuring contractual requirements for incident notification are clear and enforceable
- Aligning internal policies to escalate supplier issues rapidly
- Facilitating transparency without triggering reputational panic
- Creating joint playbooks between firms and vendors for incident response
- Documenting root cause analysis and actions post-incident for audit readiness
