Day Two| October 14
Here is the latest edition of the agenda. As we approach the event, we will be adding speakers and sessions to enhance your experience. To stay informed, please register your interest
8:00
Breakfast and Networking
8:50
Chair’s Opening Remarks
9:00
Managing Operational Risk Exposure via Scenario Analysis – Panel Discussion
Quantifying risk across emerging and traditional domains
Key topics
- Implementing scenario analysis frameworks to assess operational risk exposure across AI, cyber, and third-party domains
- Evaluating concentration and interdependency risks across suppliers, cloud services, and critical infrastructure
- Assessing the operational impact of digital transformation and AI adoption
- Linking operational risk measurement to capital outcomes (e.g. ICARA/ICAAP), including how firms can evidence robust risk management to minimise regulatory capital add-ons
- Translating risk insights into actionable intelligence for boards and leadership
 | Nitesh Kumar, Managing Director – Global Head of Cyber, Payment Systems Risk and Strategic Projects,BNP Paribas |
 | Andrew Pym,Head of Operational Resilience,Monzo |
9:50
Operational Resilience: Adding Value Beyond Regulation
From regulatory compliance to strategic capability in a technology-driven world
Key topics
- Embedding a resilience mindset across the organisation (beyond risk teams)
- Bridging Operational Risk & Operational Resilience: what good integration looks like
- Maintaining board-level visibility and demonstrating value to senior stakeholders
- Is resilience still fit for purpose in a cloud, third-party and AI-dependent environment
 | Ayesha James,Group Head of Resilience,Citi |
10:25
Morning Networking Break
10:55
Cloud & Infrastructure Risk
Managing operational and physical vulnerabilities in technology infrastructure
Key topics
- Understanding reliance on cloud providers, shared infrastructure and single points of failure
- Evaluating physical and geopolitical vulnerabilities of data centers and service regions
- Designing redundancy, failover, and capacity strategies to maintain continuity
- Assessing limitations in visibility and control across cloud environments
- Integrating infrastructure risk into operational resilience and regulatory compliance frameworks
11:45
Breaking Silos: Integrating Operational Risk, Technology Risk & Resilience
Overcoming fragmentation across operational, cyber, and technology risk functions
Key topics
- Moving from siloed frameworks to integrated, testable controls across risk functions
- Responding to increased supervisory focus on scenario testing, cyber response, and recovery capability
- Strengthening links between incident management, risk classification and regulatory reporting
- Embedding technology risk into operational risk frameworks and decision-making
- Translating complex and diverging regulations into practical, aligned controls across teams
 | Geeta Sriskanthan, Head of IT Risk, Compliance & Assurance,Mizuho TBC |
12:20
Lunch Networking Break
1:20
Governing AI
Ensuring accountability, control and responsible use of AI
Key topics
- Assessing operational, ethical, and governance risks of AI in decision-making
- Managing third-party and “shadow” AI to prevent unmonitored operational exposure
- Ensuring robust data quality, governance, and traceability for AI outputs
- Balancing innovation with structured risk controls to enable safe adoption
 | Rayan Bhattacharya,Head of Global Resilience Frameworks & Assurance,Santander Corporate & Investment Bank |
1:55
Operational Risk Capability & Model Evolution
Designing a high-performance operational risk function for an AI-enabled environment
Key topics
- Defining the target operating model for operational risk, including structure, roles, and integration with the business
- Addressing talent challenges, including attracting and retaining risk professionals across different generations
- Advancing GRC maturity through improved data tooling, data utilization, and integration across risk domains
- Embedding AI and automation to core risk processes to improve efficiency, and enable faster decision-making
 | Stefano Canossa,Global Head of Operational Risk,GAM Investment Management |
2:30
Industry Insights on Emerging Operational Risk – Panel Discussion
Leveraging cross-industry data and insights to identify emerging threats
Key topics
- Analysing aggregated operational risk data to identify emerging risk patterns across the industry
- Comparing how different firms are responding to shared risk challenges
- Identifying blind spots that may not be visible at an individual firm level
- Leveraging industry collaboration and data-sharing initiatives to strengthen risk frameworks
| Rayan Bhattacharya,Head of Global Resilience Frameworks & Assurance,Santander Corporate & Investment Bank |
 | Nassos Economopoulos, Head of Operational Risk & Technology Risk,Rothesay |
 | Ben Jeary,Head of Operational Risk,Santander |
3:20
Afternoon Networking Break
3:50
Upskilling & Talent
Preparing operational risk professionals for the AI and technology-driven environment
Key topics
- Identifying critical skills for operational resilience, AI risk, cyber, and third-party risk
- Addressing talent shortages and cross-domain skill gaps, and balancing hirings vs upskilling strategies
- Embedding AI literacy and digital capability across first- and second-line functions
- Aligning people, processes and technology to support an increasingly complex and interconnected risk environment talent
4:25
Future-Proofing Operational Risk Management – Panel Discussion
Anticipating evolving threats and operational complexity
Key topics
- Monitoring regulatory, technological, and geopolitical trends reshaping the operational risk landscape
- Stress-testing operating models against future disruption scenarios and extreme events
- Consolidating enterprise risk oversight across AI, cyber, third-party, and operational domains
- Embedding continuous improvement and adaptability into frameworks and policies
- Creating adaptive models that maintain innovation while preserving governance and control
 | Koen Harmsen,Head of Non-Financial Risk Management,ING |
| Ben Jeary,Head of Operational Risk,Santander |
 | Sophie Dupré-Echeverria,Head of Group Risk & Compliance,AustralianSuper |
5:10
Chair’s Closing Remarks
5:20
End of Day 2